92% of UK landlords conduct tenant referencing—Zoa Property Solutions makes it effortless. Get a detailed assessment of prospective tenants and guarantors, including financial status, credit score, and risk evaluation.
Our standalone tenant referencing service ensures each applicant is a good fit for your property. Simply provide their name, email, and phone number to get started.
3 days
A detailed report is generated once all data is received from referees and external sources. With our intelligent follow-ups, this typically takes less than 3 working days.
Includes Everything from the Initial Report, Plus:
24 hours
You will receive this typically within 24 hours, detailing our initial findings.
Industry-leading tenant referencing—available now.
Order your referencing today!
Rent Now is our professional tenancy creation service, covering referencing, contract signing, rent collection, and deposit registration—all in a seamless and transparent online process.
We strongly recommend referencing everyone over 18 living in the property.
This process provides valuable insights to help you make an informed decision about potential tenants.
Since the Tenant Fee Ban, the cost of tenant referencing is covered by landlords.
We recommend allowing three to five working days for comprehensive referencing.
Timelines vary as the process depends on responses from tenants, employers, and previous landlords.
In some cases, referencing may take just a few hours, but delays can occur if referees respond slowly despite our follow-ups.
Credit Check
We assess the applicant’s credit risk score using leading UK credit agencies like Equifax. This provides a statistical evaluation of their likelihood to meet rent payments.4-6 hours
Fraud Checks
We conduct Linked Address, Identity, and Fraud Information searches to verify the applicant’s background.
Outstanding Debt Search
We check for County Court Judgments (CCJs), Decrees, and other court-registered financial obligations in the applicant’s name over the past six years.
Right to Rent Check Advice
We provide guidance on the applicant’s right to rent and collect necessary document scans. By law, landlords must verify these details in person.
Affordability Rating
We evaluate the tenant’s financial standing, considering their employment and earnings, to determine if they can afford the rent (or their share of it).
Rent Guarantee Insurance
Comprehensive references allow access to Rent Guarantee Insurance, which covers unpaid rent and legal costs.<br>
This insurance starts at £249 (inc. IPT) for 12 months, providing protection against rent defaults and legal expenses. A free legal helpline is also available throughout the policy term.
Previous Landlord Reference (if applicable)
If the tenant has a current or previous landlord, we gather their details to verify tenancy duration, monthly rent, payment reliability, property maintenance, and overall tenancy conduct.
Income & Employment Check
For employed tenants, we verify salary, occupation, and employment duration by contacting their employer. Self-employed tenants or guarantors are assessed through accountant records or bank statements to confirm financial stability.
Time Taken
3 Working Days (On Average)
Cost Per Tenant or Guarantor
£20
Note: Credit score and related data are only available for UK residents. Rent Guarantee Insurance is offered only to tenants who pass all comprehensive references and either have a UK-based income or a UK-based guarantor.